To further control quality and identify problems if they ever arise WaferSeals.com has developed a system that allows us to identify every roll of tabs we make. In the event that a problem comes up we can pin point the exact internal source of the problem and determine if the problem is likely to be ours, or possibly an operator error at the mailing facility.
Each individual roll of tabs has a numbered core label. The label is recorded in a journal that tells us the day the tabs were made. The exact dies used to produce the tabs. The press used to produce the tabs. The operator that produced the tabs, and finally the exact lot of raw material that was used to produce the tabs.
Each box of tabs have a unique number. That number is also recorded in a journal that tells us exactly what core numbers are contained in the box. We then record the unique box numbers on our copy of the packing slip.
All products produced by WaferSeals.com are 100% warranted for a period of 90 days from the date of shipment. Therefore, the above information is critical in granting returns and refunds.